Balnahard Farmhouse - Self Catering with all the Comforts of Home
Scotland > West Coast > Inner Hebrides > Isle of Colonsay > Balnahard
Tel. 07850 2300000
Terms and Conditions
- We require a 25% deposit to secure a booking; a booking will be held for 10 days whilst we await the deposit.
- The balance payment must be received 8 weeks prior to the booked date. (A reminder will be sent).
- Correspondence confirming dates and prices will be sent, & to confirm payments received.
- If we do not receive either the deposit or the balance payment within the specified time we reserve the right to re-let the property, and in the case of the balance payment, to retain the deposit. We will do what we can to contact you before taking such measures.
- Should you have to cancel your holiday having paid the deposit, it is at our discretion as to whether we allow it to be used against another booking.
- Should you have to cancel your holiday after you have paid the full amount, we will only refund the balance of payment IF we are able to re-let the property. We may allow the remaining deposit to be used against another booking at Balnahard. We recommend that you take out holiday insurance.
- We have kept the ordinary landline phone in the house, as there is no mobile signal in Balnahard and the calls on this are charged out at cost by reading the bill at the end of your stay.
- In place of a deposit we ask that you leave a credit/debit card number with us before your departure. This is to cover any accidental damage, phone calls etc. Full details of the charge will be sent to you.
- In the unlikely event that we are not able to honour your booking we will attempt to find you suitable alterative accommodation on the island, if this is not possible we will issue you a full refund. (This provision is included to protect us should we physically be unable to accommodate you- i.e. in the event of the roof blowing of the week before your booking).
- Unfortunately we cannot take any responsibility for any costs or inconvenience incurred due to disruptions in ferry services.
Despite its slightly eccentric style, the house is always immaculately presented, and we take in real pride in the fact that many of our visitors say that it is the best self-catering house they have ever stayed in, and that they continue to return year on year.
We hope you will enjoy it too!